Skip to main content
Skip table of contents

Mail - Overview

Shipfix Mail is one of the key fundamental building blocks of the platform. It applies machine learning to parse data within emails which helps us:

  • Understand the context of each email and identify the Email Type

  • Enable shipping-related filters 

  • Automatically extract information into our Order, Tonnage, and Fixture Lists

image-20241105-210149.png

The Mail page's interface is simple and intuitive.

It comprises of:

  1. Left Menu Panel

  2. Composer

  3. Mail Tabs

  4. Mail Toolbar

  5. Mail Body

Left Menu Panel

This is where you will find basic email working functions. They are described below:

image-20241105-210216.png

Inbox - where you will primarily work from. You can see all your emails and create various bookmarked views based on filters and focus areas.

Outbox - displayed only when sending an email and disappears once the email has been sent.

Sent - where you can view sent emails

Archived - where you will find all archived emails.

Scheduled - where you will be able to see all emails that you have scheduled to be sent out.

All - Shows all emails that are Received, Sent, Archived, or Snoozed.

Drafts - where you will find all draft messages.

Shortcuts - for quick access to tagged groups and quick tagging by drag & drop.

Folders - for setting up folders for each mailbox connected to Shipfix. Allows for quick filing of emails by drag & drop as well as access to all emails in the folder.

Composer

The Composer is found right above and represented by the blue pencil icon.

image-20241105-210237.png

Clicking on it will bring up a new email message display with all the necessary tools you need to compose an email.

image-20241105-210256.png

Mail Tabs

Mail tabs, together with the mail filters, allow you to create as many different tabs as needed to focus on what matters. 

image-20241105-210313.png

Tabs can then be bookmarked (by clicking the bookmark icon) to save the filter setup and have quick access to them from the left menu panel. 

image-20241105-210341.png

Mail Toolbar

image-20241105-210402.png

The Mail Toolbar comprises of the following:

  • Filter / Advanced Filter 

  • Search Bar 

  • Mark All as Read

  • Share tab

  • Tab Settings 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.