Skip to main content
Skip table of contents

How to troubleshoot error - I/C Company is missing

The Intercompany check box in a Cargo contract enables Contract / Invoice Mirroring functionality. If this is unchecked, the mirrored contracts will not get created.

You may encounter a situation whereby interfaced Cargo contracts:

  • Do not have the intercompany checkbox checked.

  • And when trying to save the cargo after checking the Intercompany checkbox throws an error - “I/C Company is missing.”

Since Cargo Mirroring is a process for cargo relet with an internal owner, the cause for this is due the selected company not being an internal company.

To resolve this, you will need to ensure that for both Counterparty and Company entered in Cargo contract, the Internal checkbox should be enabled in the Address book record.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.