Veslink Onboard - User Master.Smith is external only and may not log on interactively.
This error is a result of validation that happens for users set up with External Access Only when signing into IMOS. External users do not count against a total of the Veson IMOS Platform license limit.
![](../__attachments/1170997885/image-20210302-170314.png?inst-v=c01b8f8f-1817-42b2-84a2-5646cf6df4de)
To avoid signing in with this error, follow the steps below:
user is ticked with External Access Only in the Profile settings.
user has access to a specific vessel in Object Rights.
user has access to Operations > General Module/Center and Operations > Actions > Onboard.
after making changes to the user profile, refresh the database by pressing "Bulk Import“ in the Replication functionality.