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What should I do if I receive the error "Cannot open freight invoice properly, the link to fixture has been broken. This can occur if the owner/charterer is changed in the fixture after a freight invoice has been issued."?

The error is received when the Counter Party for this Voyage fixture being amended/changed after the Freight invoice was issued. As a result, this will break the link between the Freight invoice and the voyage fixture as IMOS is now not billing the same counterparty as initially set (when the freight invoice was initially created).

In order to avoid this message from happening again, please do not change the CP after issuing the Freight Invoice and if there is a need to do so, please delete the old invoice and create a new one with the correct counterparty.

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