Why does Company Import XML not update existing records even though the status shows "Successful"?
To update an existing company record in the Address Book using the Company Import XML, the reference code has to be indicated in the <referenceCode> field tag. If this tag in the XML is left empty, the XML message will still be processed successfully but the record will not be updated.
CFGEnableMultiRoleOnAddressBook | CFGAddBookUniqueRefCode | Result |
|---|---|---|
Y | N | IMOS will update the Reference Code based on the combination of Short Name and Company Type. |
N | Y | IMOS will fail an incoming message if the referenceCode is already in use by another Address record. |
Y | Y | IMOS will allow Address records with the same short name to have the same Reference Code. |