Introduction
If you click on the Help Bot icon and nothing happens, you may have pop-ups disabled, or have a pop-up blocker on.
We recommend either enabling pop-ups in your browser, or disabling any pop-up or ad blockers you may have installed on your browser.
Why should I allow pop-ups?
The Help Bot contains links out to the Help Center, walkthroughs for new features, and the monthly “What’s New” releases announcement. By allowing pop-ups in the IMOS platform, you’ll be able to stay up to date on product changes and access educational resources and product help guides.
Disable pop-up blocker
AdBlock
To allowlist IMOS Platform in the AdBlock extension:
-
In the upper right-hand corner of your browser extension, select the AdBlock icon. A number icon may be covering the AdBlock icon.
-
Select Don’t run on pages on this site.
-
In the “Don’t run AdBlock on” dialog, select Exclude. The AdBlock icon will change to Allowed.
-
Reload the page.
AdBlock Plus
To allowlist IMOS Platform in the Adblock Plus extension:
-
In the upper right-hand corner of your browser extension, select the Adblock Plus icon. A number icon may be covering the Adblock Plus icon.
-
Select the power icon so that it slides left.
-
Reload the page.
uBlock Origin
To allowlist IMOS Platform in the uBlock Origin extension:
-
In the upper right-hand corner of your browser extension, select the uBlock Origin icon. A number icon may be covering the uBlock Origin icon.
-
Select the blue power button icon. The icon will turn gray indicating that pop-ups aren’t blocked anymore on this site.
-
Reload the page.
Enable pop-ups in your browser
If you don’t have a pop-up blocker, you may need to allow pop-ups in your browser. You can find instructions below on how to do that for your browser.
Chrome
How to allow pop-ups in Chrome
Edge
Safari
How to allow pop-ups in Safari