IMOS X - Chemical Parcel Tanker Workflow for Demurrage Claims

This solution requires an additional subscription and an IMOS Platform Claims license.

Introduction

IMOS X Claims CoCaptain streamlines and automates the entire claims process to start the demurrage claim processing sooner. From suggesting a claim before a request and automatically calculating it to intelligent document parsing, managing demurrage has never been this fast.

Workflow

Navigate to the Claims workspace and open the relevant demurrage claim.
Verify the cargo and voyage in the Overview section. Select the Voyage or Cargo link to open details in the side panel.

Select the Phases Enabled link to review the proration configuration panel, adjust the settings as needed, and save the configuration. To revert changes, select Reset to Default.

Proration Phase Enabled link in IMOS X Claims

If applicable, review the extracted grace time for the specific claim in the Overview section.

Go to the Related Cargoes section to quickly analyze the total quantity loaded and discharged for your claim. The default view shows cargo for all ports. Select a port from the dropdown list to view cargo at a specific berth.

To maximize this window, select the arrow icon in the upper right. In the maximized window, you can drag and drop columns to reorder them for quick analysis. Changes to the column order are not preserved if you navigate away. You can edit cargo quantity and L/D Rate, which automatically updates the allowed time on the claim.

Review the Suggested External Cargoes to add to the claim. This feature in IMOS X CoCaptain allows you to pro-rate demurrage expenses, dividing them between you and the counterparty. Select the eye icon 👁️ to view related documents IMOS X CoCaptain retrieved about the cargo.
Select Accept to add a cargo to the claim. After the cargo is added, you can update the quantity, L/D Rate, and other editable fields. The added cargoes display in the Related Cargoes section alongside your existing cargo, and the port activities are updated automatically.

If necessary, select Add External Cargo to add a new line to the Related Cargoes section and manually fill out the cargo details.
Select Save to preserve your changes.
In the Details section, select the shipment icon to apply cargoes to specific port activities. Choose the relevant cargo from the displayed list.

Port Activities are grouped into Pre-berth, Actual Berth, and Inter-berth categories. Select the three-dot icon beside a single port activity to adjust its category or choose the three-dot icon at the top of a list to move all port activities in a section to another category.

Select SOF Compare to go to the applicable page for the selected port. Select the three-dot icon beside a port activity to a specific port or use the three-dot icon to assign activities to a specific berth. You can group and adjust port activities in this area as well.

Select the shipment icon to assign specific cargo to a port activity. If necessary, select Add Port Activity to manually add a port activity.

11. Select Generate Deductions to see the deductions generated by IMOS X CoCaptain and accept or reject them. The laytime calculation is updated automatically with accepted deductions.

Suggested Deductions are areas where CoCaptain determined you can potentially add deductions. You can apply individual deductions by selecting the check mark or X accordingly for each deduction listed, or you can choose to Accept All/Reject All to apply changes to multiple deductions.

Select Save to preserve your changes to the claim.

FAQs

Frequently Asked Questions

How do I customize proration settings for my chemical parceling claim?

Click the Phases Enabled hyperlink at the top of the UI to open the proration configuration panel. From there, you can update the default proration settings, select different logic options, or turn off specific proration configurations as needed. Click Save to apply these settings to your current claim, or use Reset to Default to return to standard settings.

Will the system automatically extract and display grace time?

Yes, the system now automatically parses and extracts grace time from your documents. If grace time exists for your claim, it will be displayed in the relevant section. If no grace time is present (as in some cases), the field will indicate this.

How can I view all cargoes and parcels within a voyage?

Navigate to the Related Cargo section and select "All Ports" to see all cargoes and parcels for the voyage. You can maximize this view for better visibility and reorganize columns as needed. Note that column reorganization is temporary and will reset when you exit the view.

Can I edit cargo quantities and rates directly, and will this affect calculations?

Yes, you can edit cargo quantity, load rate, and discharge rate directly in the Related Cargo section. Any changes you make will automatically update the allowed laytime calculation in real-time.

How does CoCaptain help with identifying external cargoes?

CoCaptain automatically reads through your uploaded documents and identifies potential external cargoes from other counterparties. When found, it displays them as suggestions along with the relevant Statement of Facts. You can review these suggestions and add them to include in your proration calculations.

Can I manually add external cargoes if they're not automatically detected?

Yes, you can manually add external cargoes by entering the Cargo ID and counterparty information. You can then set the quantity and load/discharge rates, which will update your laytime calculations accordingly.

How are activities organized in the activity list now?

Activities are now organized by berth phase: Pre-berth, Actual Berth activities, and Inter-berth activities. This organization helps you better track and manage activities throughout the vessel's port stay.

Can I reorganize activities between different berth sections?

Yes, you can move individual activities or entire sections between berth phases. You can move all activities from one section (like Inter-berth) to another section. This functionality is also available in SOF Compare, where you can move all activities from one document into a specific section.

What are the suggested deductions, and how do they work?

Suggested deductions are AI-generated recommendations for potential deductions to your laytime calculation. CoCaptain analyzes your documents and port activities to identify these opportunities. Each suggestion includes an explanation of why the deduction is recommended and the proposed amount.

How do I handle suggested deductions?

You can review each suggested deduction individually, seeing CoCaptain's reasoning for the recommendation. You have the option to accept deductions one by one, select all suggestions at once, or reject all if they don't apply to your claim.