How do I report an error or suggest changes to Shipfix?

There are a number of ways to do this

You can report an error and provide feedback on specific issues directly from the platform.

Report an Error in your Mail or Market screens

Scroll right to the button on the item row, click and choose Report an Error
Describe the type of error and/or comment in more details

Our team of software engineers and data scientists typically pick up client feedback within minutes.

General enquiries and other issues

You can contact our customer support by clicking on the chat bubble in the bottom left hand side of the screen, or send an email to support@shipfix.com.