My IMOS session timed out. How do I recover my work?

Home > Administration FAQs > My IMOS session timed out. How do I recover my work?


Problem

Your IMOS session disconnected or timed out, and you were not able to save.

*If this continues frequently, we recommend navigating to your Privacy & Security Chrome browser settings to clear cookies and cache, as this may help system performance.

Solution

In most scenarios, IMOS autosaves your work when you navigate between workspaces.

For security reasons, if IMOS detects that you have been inactive for 90 minutes, a notification prompts you to refresh your browser without allowing you to save. Refreshing will cause minor data loss of unsaved data in the open workspace.

To mitigate this risk, save your work frequently. You can use the keyboard shortcut Ctrl + S.