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IMOS - Getting Help

Walkthrough: Basic Concepts

These breadcrumbs show where you are in the walkthrough. To move to a different section, click its link:

Menus > Search > ModulesWorkspaces > PanelsKeyboard Shortcuts > Accessing Help


To learn more about in-app help and messaging, visit the In-App Help & Messaging page.

While working in the Veson IMOS Platform (IMOS), you can access help content in the following ways.

Help Buttons

In the lower-left corner of the quick links menu, select the chat icon 💬 to open the Veson Nautical Help Bot:

Veson Nautical In-app Help Bot

You can ask questions and get quick article summaries directly within the Veson IMOS Platform.

If you need further Product support, you can then submit a ticket to Veson Nautical.

Field Help

To see a definition for a field, hover over it. The definition appears.

Announcements

Periodically, Veson Nautical will publish announcements in the Veson IMOS Platform. After reading an announcement, click Close to hide it.


Help Center

You can search the Knowledge Base and submit support tickets via the Veson Nautical Help Center.


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