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Recommended Setup
Before you begin, consider creating the following accounts in the Chart of Accounts:
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Revenue/expense write off account
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Write off bank account: This bank account must be added to the corresponding W Type company in the Address Book. To set this up, follow the steps in Adding a Bank Account.
Performing a Write Off
The following process uses an AR invoice as an example. The same steps can be performed for AP invoices:
Settle the Invoice by Excluding the Write Off Amount from the Settlement Amount
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On the Transaction Data Entry (TDE) toolbar, click Pay Current Invoice.
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On the Payment and Receipts form, input the amount received, leaving out the amount to be written off.
Example: In the following image, the amount to write off will be $5. -
Save and close.
Create a New TDE Invoice to Perform the Write Off
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Create a new TDE invoice. The new invoice must be to the same customer and of type Receivable.
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Input the amount to write off as a negative figure.
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On the toolbar, click Save and Post.
Settle the Write Off Invoice
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On the write off invoice (TDE) toolbar, click Pay Current Invoice.
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On the Receipt Instructions form, do the following:
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Select the write off Bank account and set Mode to Write Off.
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Click OK.
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On the Payments and Receipts form, there are two transaction line items that should net each other off. Do the following:
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Select both line items by selecting the check boxes on the left:
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Save and close.
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Once the above steps are complete, go back to the original AR invoice. You will notice that there are now two payment records: (1) a bank wire transfer and (2) a write off:




