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Veson Support
Q88 Support
Shipfix Support
System Status
Veson University

Main

Shipfix - Getting Started

How to navigate & customise Shipfix Market Screen layouts
User Guide
User and inbox management
Setting up or editing your email signatures
Setting up a new account
Getting started with your Shipfix mailbox
Setting up your profile and workspace
Setting up email rules

I am an Administrator

Adding Users & Setting User Permissions
Connecting a Mailbox through the MS Client Credentials process

Distribution List

Shipfix - Settings

Hide contacts from suggestions
How To Manage & Tag Hotkeys
Settings - Workspace

Shipfix - Mail

How to Mute or Unmute a Sender
Mail - Overview
Emails - Inbox Tabs
Mail - Toolbar
Inbox Filters
Inbox Line Details
Inbox and emails
Configuring Attachment Preferences in Shipfix
Reminders
Email Notifications by Tab
Connect Sharepoint for Email Attachments
Email forwarding setup in Shipfix

Shipfix - Map

Map - Toolbars
Map - Ships & Orders Cards
Map - Ships Filter
Map - Orders Heatmap
Map - Distance Calculator (Ship to Port)
Map - Share Tabs
Map - Main Screen

Shipfix - Insights

Shipfix Freight Analytics
Insights - Market Trends
Insights - Bunker Price Source
Insights - Cargo Orders Classification
Insights - Shipfix Data Dictionary

Shipfix - Orders

Orders - Order List
Orders - Toolbar
Orders - Bulk Select
Orders - Funnel Filters
Orders - Sort & Prioritise
Orders - Add and Edit Orders
Orders - Exports
Orders - Customise Column View
Orders - Preset Filter Views
Orders - Share Tabs with colleagues
Orders - Commercial Status
Orders - Find Best Tonnage

Shipfix - Tonnage

Tonnage - Tonnage List
Tonnage - Toolbar
Tonnage - Filtering
Tonnage - Sort Columns
Tonnage - Add and Edit Tonnage Positions
Tonnage - Customise Columns
Tonnage - Views
Tonnage - Export
Tonnage - Ship Display
Tonnage - Able to make
Tonnage - Commercial Status
Tonnage - Find Best Orders
Tonnage - Find Similar Tonnage

Shipfix - Fixtures

Fixtures - Share Tabs with colleagues
Fixtures - "All Fixtures" view
Fixtures - Filters, Sorting
Fixtures - Export, Customize
Fixtures - Add (White Box)
Fixtures - Main screen, toolbar
Fixtures - Details
Fixtures - Line Details

Shipfix - Distance Calculator

Distance Calculator - Creating a Calculation

Shipfix - Vessel Directory

Can I log internal information to the Shipfix vessel and ports directories?
How does Shipfix source vessel particulars?
How can I search or browse the Ships Directory?
Are all vessel types and sizes covered in the Shipfix Vessel Directory ?

Shipfix - Ports & Terminals

How can I search or browse the Ports Directory?
How does Shipfix source port information?

Shipfix - Collaborative Tools

Collaborative Tools - Tags
Collaborative Tools - Chat
Collaborative Tools - Share Tabs
Collaborative tools - Email Side Panel
Collaborative Tools - Notifications
Collaborative Tools - Comment Editing and Deletion

Shipfix - Tags, Shortcuts & Email Rules

Shortcuts & Tags
Tags - creating a Custom Tag
All Shortcuts/Hotkeys
Tag types explained

Shipfix - Mobile

Shipfix Mobile App - Notifications

Shipfix Mobile Installation Guide

Shipfix - WhatsApp Bot

Shipfix Mobile App - Reminders
Shipfix Mobile App - Inbox Management
Shipfix Mobile App - Profile
Shipfix Mobile - Inbox Tab Filters
Shipfix Mobile - Inbox Tabs
Shipfix Mobile - Tab Settings
Shipfix Mobile - Collaborative Tools: Chat
Shipfix Mobile App - How to Amend Date & Time Format
Shipfix Mobile App - How to Insert a Snippet
Shipfix Mobile App - How to configure default mailbox settings
Shipfix Mobile App - Email Side Panel
Setting up your Mobile Phone with Shipfix WhatsApp Bot

Shipfix - Support FAQs

FAQ - Settings

How To Amend Date & Time Format
How to setup two-factor authentication?
How to setup default tab behaviour
How to setup SSO/Single Sign-On
How to configure your default mailbox settings
How to setup message surface?
How to insert a snippet
How to access & manage mail counter displays
How to create signatures?
How to manage your address book
How to Create & Manage Distribution Lists
How to add, remove (or replace) a user on Shipfix
How do I change my password?
Can Shipfix work with any email setup?
What is the difference between Remove and Archived users?
Why are notifications not appearing when someone tags or mentions a user?

FAQ - Insights

What are the use cases for Shipfix Data Insights?
Do you provide a trial period for Shipfix data insights?

FAQ - Ship Directory

How frequently are vessel details updated?

FAQ - Collaborative Tools

Can I share files in the messenger and comments?
How do I Share Tabs with my colleagues?

FAQ - Mail

Unexpected Indentation in Forwarded Email

Shipfix - Changelog
Shipfix - Status

Shipfix - Product Support

Shipfix Statuspage

Shipfix - Routine Maintenance
Shipfix - Calendar

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FAQ - Collaborative Tools

Can I share files in the messenger?
How do I Share Tabs with my colleagues?

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