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Veson Support
Q88 Support
Shipfix Support
System Status
Veson University

Main

Shipfix - Getting Started

How to navigate & customise Shipfix Market Screen layouts
User Guide
User and inbox management
Setting up or editing your email signatures
Setting up a new account
Getting started with your Shipfix mailbox
Setting up your profile and workspace
Setting up email rules

I am an Administrator

Adding Users & Setting User Permissions
Connecting a Mailbox through the MS Client Credentials process

Distribution List

Shipfix - Settings

Hide contacts from suggestions
How To Manage & Tag Hotkeys
Settings - Workspace

Shipfix - Mail

How to Mute or Unmute a Sender
Mail - Overview
Emails - Inbox Tabs
Mail - Toolbar
Inbox Filters
Inbox Line Details
Inbox and emails
Configuring Attachment Preferences in Shipfix
Reminders
Email Notifications by Tab
Connect Sharepoint for Email Attachments
Email forwarding setup in Shipfix

Shipfix - Map

Map - Toolbars
Map - Ships & Orders Cards
Map - Ships Filter
Map - Orders Heatmap
Map - Distance Calculator (Ship to Port)
Map - Share Tabs
Map - Main Screen

Shipfix - Insights

Shipfix Freight Analytics
Insights - Market Trends
Insights - Bunker Price Source
Insights - Cargo Orders Classification
Insights - Shipfix Data Dictionary

Shipfix - Orders

Orders - Order List
Orders - Toolbar
Orders - Bulk Select
Orders - Funnel Filters
Orders - Sort & Prioritise
Orders - Add and Edit Orders
Orders - Exports
Orders - Customise Column View
Orders - Preset Filter Views
Orders - Share Tabs with colleagues
Orders - Commercial Status
Orders - Find Best Tonnage

Shipfix - Tonnage

Tonnage - Tonnage List
Tonnage - Toolbar
Tonnage - Filtering
Tonnage - Sort Columns
Tonnage - Add and Edit Tonnage Positions
Tonnage - Customise Columns
Tonnage - Views
Tonnage - Export
Tonnage - Ship Display
Tonnage - Able to make
Tonnage - Commercial Status
Tonnage - Find Best Orders
Tonnage - Find Similar Tonnage

Shipfix - Fixtures

Fixtures - Share Tabs with colleagues
Fixtures - "All Fixtures" view
Fixtures - Filters, Sorting
Fixtures - Export, Customize
Fixtures - Add (White Box)
Fixtures - Main screen, toolbar
Fixtures - Details
Fixtures - Line Details

Shipfix - Distance Calculator

Distance Calculator - Creating a Calculation

Shipfix - Vessel Directory

Can I log internal information to the Shipfix vessel and ports directories?
How does Shipfix source vessel particulars?
How can I search or browse the Ships Directory?
Are all vessel types and sizes covered in the Shipfix Vessel Directory ?

Shipfix - Ports & Terminals

How can I search or browse the Ports Directory?
How does Shipfix source port information?

Shipfix - Collaborative Tools

Collaborative Tools - Tags
Collaborative Tools - Chat
Collaborative Tools - Share Tabs
Collaborative tools - Email Side Panel
Collaborative Tools - Notifications
Collaborative Tools - Comment Editing and Deletion

Shipfix - Tags, Shortcuts & Email Rules

Shortcuts & Tags
Tags - creating a Custom Tag
All Shortcuts/Hotkeys
Tag types explained

Shipfix - Mobile

Shipfix Mobile App - Notifications

Shipfix Mobile Installation Guide

Shipfix - WhatsApp Bot

Shipfix Mobile App - Reminders
Shipfix Mobile App - Inbox Management
Shipfix Mobile App - Profile
Shipfix Mobile - Inbox Tab Filters
Shipfix Mobile - Inbox Tabs
Shipfix Mobile - Tab Settings
Shipfix Mobile - Collaborative Tools: Chat
Shipfix Mobile App - How to Amend Date & Time Format
Shipfix Mobile App - How to Insert a Snippet
Shipfix Mobile App - How to configure default mailbox settings
Shipfix Mobile App - Email Side Panel
Setting up your Mobile Phone with Shipfix WhatsApp Bot

Shipfix - Support FAQs

FAQ - Settings

How To Amend Date & Time Format
How to setup two-factor authentication?
How to setup default tab behaviour
How to setup SSO/Single Sign-On
How to configure your default mailbox settings
How to setup message surface?
How to insert a snippet
How to access & manage mail counter displays
How to create signatures?
How to manage your address book
How to Create & Manage Distribution Lists
How to add, remove (or replace) a user on Shipfix
How do I change my password?
Can Shipfix work with any email setup?
What is the difference between Remove and Archived users?
Why are notifications not appearing when someone tags or mentions a user?

FAQ - Insights

What are the use cases for Shipfix Data Insights?
Do you provide a trial period for Shipfix data insights?

FAQ - Ship Directory

How frequently are vessel details updated?

FAQ - Collaborative Tools

Can I share files in the messenger and comments?
How do I Share Tabs with my colleagues?

FAQ - Mail

Unexpected Indentation in Forwarded Email

Shipfix - Changelog
Shipfix - Status

Shipfix - Product Support

Shipfix Statuspage

Shipfix - Routine Maintenance
Shipfix - Calendar

Breadcrumbs

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Shipfix - Support FAQs

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FAQ - Insights

Do you provide a trial period for Shipfix data insights?
What are the use cases for Shipfix Data Insights?
How to add loading zones to Freight Analytics in Insights?
How to access and view Insights?

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