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Why am I not Receiving Notifications When Someone Tags Me

If you are tagged in a message but the notification does not appear in Most Recent, or the message appears to be missing from your mailbox, refresh your notifications view.


To resolve this issue:

  1. Click on the Notifications icon image-20260414-041310.png in the top navigation.

  2. Navigate to other Subcategories in the Notifications section.

image-20260420-072113.png

  1. Return to Most Recent view.

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This will refresh the notifications display and the tagged message should now be visible.