Mail

How to Access

In the Veson Platform, go to Mail in the sidebar menu.

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What can I do with Mail?

Mail gives you a fast, intelligent email workspace which classifies, tags, and organizes your maritime communications. Here are some of the features you can explore in the Veson Platform:

Feature

What you can do

Full email management

Receive, read, reply, reply-all, compose, and forward email, with dedicated Inbox, Sent, Drafts, Scheduled, Archived, Outbox, and "All" views

Smart composer

Compose with a pop-out draft window that keeps the original message visible while you write

Scheduling & drafts

Schedule emails to send later; drafts are saved automatically until you choose to discard them

Reminders

Snooze an email to resurface at a set date/time, with "remind me only if no reply" or "remind me regardless" options (private mailboxes)

AI email parsing

Machine learning reads each email to identify its type and automatically extract vessel, cargo, and shipping details

Custom inbox tabs

Build, rename, bookmark, duplicate, and share unlimited focused tabs that update live as new mail arrives

Advanced filtering

Filter mail well beyond standard email by sender, date, tags, attachment and email type, plus shipping-specific filters (tonnage, orders, and detailed vessel specifications)

Powerful in-mailbox search

Keyword, exact-phrase, field-specific (from/subject/body), and exclusion searches, with OR logic available through the filters panel

Flexible layouts & views

Switch between Card, List, and Table views; customizable columns; vertical, horizontal, or focused reading panes; conversation grouping and multiple sort orders

Bulk actions & teamwork

Bulk-select to mark as read, archive, flag, tag, or mark Working on it; collaborate with tags, comments, and mentions

Organization tools

File mail with folders per connected mailbox and quick-access shortcuts, using simple drag & drop

In-email vessel & port links

Click vessel, port, and contact links directly within an email

Sender controls

Mute or unmute specific senders to keep your inbox focused

Email forwarding

Set up email forwarding rules within Mail

Shared mailbox support

Work across connected group/shared mailboxes, including viewing only the emails you sent from a group mailbox

Productivity shortcuts

Keyboard hotkeys throughout for reading, replying, navigating threads, bulk select, and reminders

SharePoint integration

Attach files directly from a connected SharePoint directory when composing an email, and save incoming attachments straight back to SharePoint

Forgotten-attachment detection

Get a warning before sending an email if its content suggests an attachment should be included but was not added

Reply attachment preference

Set a default for whether attachments from the original message are automatically included when you reply

Attachment preview options

Choose to preview attachments side-by-side with the email or open them in a separate window

HTML view toggle

Turn an open email's HTML rendering on or off to show or hide clickable vessel, port, and contact links

Hidden tags visibility

Reveal tags on an email that have been hidden from the default view

Mail linked to voyage records

See related emails alongside their Cargo, Voyage, or Claim record in a side panel

Tab notifications and live counters

Turn on desktop and mobile notifications for new mail in specific tabs, including alerts when you or your team are tagged or mentioned

A note on CoCaptain: CoCaptain and Mail aren't yet connected for querying. The two experiences are expected to come together in the future.

A note for existing Shipfix users: If you're an existing Shipfix user, your Shipfix Mail URL provides you with the most complete set of mail capabilities. While some features are still on the way in the Veson Platform, you can already take advantage of its streamlined, speed-focused inbox and core tools.