How to Remove a User From Your Shipfix Organization

To remove a user from your organization, you must have a Support, Owner, or Manager role. You can remove users through the User Management interface.

To remove a user from your organization:

1. Select My Profile located at the top right corner of your screen.

2. Select Workspace from the menu.

3. A settings page will display the list of all users in your organization.

4. Locate the user you want to remove.

5. Click on the X icon next to the user’s name.

6. Confirm the action by clicking Remove in the confirmation dialog.

Managing shared mailbox access:

After removing a user, you may also need to adjust their access level to shared mailboxes:

1. Click on your profile icon at the top right corner of your screen.

2. Select Mailboxes.

3. Click Manage to adjust user access to shared inboxes.

4. Remove the user from any shared mailboxes they had access to.

5. Click on the Update button.

Alternative: Archiving users

Instead of removing a user, you can archive them to preserve their historical data while preventing access. See How to Archive Deleted Users in Shipfix