Shipfix includes an Archived user status for users who are deleted or are no longer active. Archiving a user preserves their historical context, frees up licenses, and keeps their person tags searchable in the system.
To archive a user:
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Click on your organization name at the top left corner.
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Select Workspace from the menu.
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Navigate to the Users tab.
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Find the user you want to archive.
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Click on the user to open their details.
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Change the user status to Archived.
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Click Update at the bottom to save the changes.
Archiving a user keeps their history usable while clearly marking them as no longer active.
Main benefits:
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Their person tags remain visible and searchable, so you can still reference past emails in which they were tagged.
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Their name appears with a strike-through on the tag, indicating that the user is archived.