Explore answers to common questions about VesselsValue as accessed through Veson Platform.
When will VesselsValue be available to us in Veson Platform?
You can access it in Veson Platform as of September 30th, 2026.
How do I access VesselsValue in the Veson Platform?
Before you submit a request, check whether you can already access VesselsValue in Veson Platform.
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Sign in to Veson Platform via app.veson.com.
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Go to VesselsValue in the sidebar menu.
If VesselsValue is there, you don't need to do anything else, and you can skip this section.
If you can't find VesselsValue, or you see a message that you don't have access, your organization needs to enable it. You have two ways to request access:
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Contact https://vesonjira.atlassian.net/servicedesk/customer/portal/3 to request access.
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Contact your Account Manager. Tell them you want access to VesselsValue in Veson Platform.
Does using VesselsValue through Veson Platform give me access to CoCaptain or other features?
Yes. CoCaptain is available when you access VesselsValue through Veson Platform, letting you ask questions about your Fleet Database and Deals Database data in plain language. It is not available in standalone VesselsValue, on either the current or beta interface.
All VV clients can also access our core tier of Vessel and Bunker Insights, available inside the Insights section in the side navigation. For more information on this, please reach out to your CSM or AM.
Is there a cost or contract change to access VesselsValue through Veson Platform?
No. This is included with your existing VesselsValue subscription at no additional cost and requires no new contract. Any new paid modules or tiers go through a standard Order Form, the same as adding any other module and involves a conversation with your AM.
How is this different from the beta toggle?
VesselsValue inside Veson Platform already uses the modernized interface by default; there is no toggle. It is a separate way of reaching VesselsValue, not a setting within standalone VesselsValue.
Does accessing VesselsValue through Veson Platform mean I have to stop using my standalone login?
No. Your existing VesselsValue login and URL keep working exactly as they do today. Veson Platform is an additional entry point for reaching VesselsValue alongside other Veson products you may hold.
We use a shared or group login for VesselsValue. What happens when we access it through Veson Platform?
Shared and group logins are not migrated or linked to Veson Platform. Each person needs their own individual account, set up through a short request process. Contact your CSM or AM to get started. Nothing about how you access standalone VesselsValue today changes until that's done.
If we access VesselsValue through Veson Platform, will we see data from other Veson products we don't subscribe to?
No. Each product continues to check its own permissions independently, and Veson Platform only shows you what your account is already entitled to.
Interested in seeing more? Talk to your Account Manager about expanding your subscription. Veson Platform makes it easy to add products or tiers.
Where can I get help while using VesselsValue?
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Chat with Support. Ask Fin a question in plain language, for example, "Where did the Export option go in Timeseries?" or "How do I compare vessels in Fleet Database?" and get an instant, guided answer, any time of day.
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Where can I learn more about VesselsValue?
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Explore the Help Center. Our library of step-by-step articles covers areas shown here, from navigating the new layout to locating the tools and menus you use most. It's the best place to go deeper at your own pace. For methodology, API documentation, and other resources see the following articles:
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VesselsValue Methodologies — how data is compiled and validated
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Product descriptions — descriptions for each part of VesselsValue
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Glossary — full list of defined terms used across VesselsValue
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