Live Search Guide | Veson Help Center

Overview

The Shipfix email search bar lets you quickly locate messages across your inbox using keyword matching and targeted syntax. The search checks three fields simultaneously: sender (From), subject line, and message body unless you specify otherwise with field prefixes.

Basic Keyword Search

Type one or more words to find emails containing all of them. The search applies an AND operator automatically. Every word you enter must be present in email sender, subject or message body.

Syntax	Example	What It Does
Single word	grain	Finds emails where 'grain' appears in the from, subject, or body
Multiple words	grain vessel capesize	Finds emails containing all three words (AND logic)
Exact phrase	"your search"	Wraps phrase in double quotes; all words must appear together in that order
Mixed	hello john "kind regards"	Finds emails with 'hello', 'john', and the exact phrase 'kind regards'

Excluding Keywords

Prefix any word with a minus sign ( - ) to exclude emails containing that word.

Syntax	Example	What It Does
Exclude word	hello -john	Finds emails with 'hello' but NOT 'john'
Exclude phrase	demurrage -"force majeure"	Finds 'demurrage' emails excluding those containing the exact phrase 'force majeure'

Field-Specific Search

Use prefixes to restrict your search to a specific field. Available prefixes: from: / subject: / body:

Prefix	Example	What It Does
from:	from:arctic security	Searches 'arctic' in the sender field; 'security' in subject or body
from: (exact)	from:"Arctic Wolf" body:personal	Matches exact sender name 'Arctic Wolf'; 'personal' must appear in the body
subject:	subject:"cargo manifest"	Limits the phrase search to the subject line only
body:	body:laytime	Searches for 'laytime' in the message body only

Excluding by Field

Combine the minus sign with a prefix to exclude emails where a term appears in a specific field.

Syntax	Example	What It Does
-from:	-from:arctic	Returns all emails except those where 'arctic' appears in the sender
-subject:	-subject:"rate confirmation"	Excludes emails with that exact phrase in the subject line

Example Searches

The following examples show how to combine operators for common chartering and trading workflows:

from:"Pacific Bulk" subject:fixture -body:cancelled
Emails from Pacific Bulk with 'fixture' in the subject, excluding messages mentioning 'cancelled' in the body.
freight "basis port" -demurrage
Emails about freight on a port basis, excluding any demurrage-related messages.
"vessel nomination" from:broker -subject:recap
Vessel nomination emails from a broker, excluding recaps in the subject.

OR Logic via Filters

The main search bar only supports AND logic. To search using OR, use the Filters panel — available for the Body, Subject, and From fields individually.

How it works:

Open the Filters panel
Enter terms one at a time into the relevant field (Body, Subject, or From)
Each additional term is joined with OR — the search returns emails matching any of the entered terms in that field
You can combine a Filter (OR logic within a field) with the main search bar (AND logic across fields)

Use Case

Setup

Result

Body contains either term

Body filter: personal OR security

Finds emails where body contains 'personal' or 'security' (or both)

Combined with main search

Search Bar - from:"Pacific Bulk"

Body filter - fixture OR recap

Emails from Pacific Bulk where the body mentions either 'fixture' or 'recap'

Tips & Notes

The main search bar supports AND logic only. OR logic requires the Filters panel.
Double quotes are required for exact multi-word phrase matching. Without them, each word is matched independently.
Prefix searches are case-insensitive.
When a prefix is followed by a single word (e.g. `from:arctic security`), only the first term is tied to that field. The remaining terms search across all three fields.
To bind multiple words to a field, use double quotes: `from:"Arctic Wolf"`.
Exclusions ( - ) work with both bare terms and prefixed terms.