FAQ – Bunker Requirement – Troubleshooting Locked “Request Status” and “Port” Fields, and Understanding Operator and Bunker Manager Module Rights
In the course of the bunkering workflow, users may need to update or change the Request Status or Port on a Bunker Requirement. However, these fields may sometimes appear locked, which can cause confusion when edits are required.
This article explains the possible causes and how configuration flags and module rights affect the ability to edit these fields.
Locked “Port” Field
When the Port field is locked, review the following configuration flag:
Flag/Name | Description |
Lock Port Name in Bunker Requirements
| When enabled, the user is prevented from changing the port name once a requirement is created and saved with any status. If the user wants to change the port in the same Bunker Requirement, they will have to cancel/delete it and create a new Requirement. |
Locked “Request Status” Field
When the Request Status field is locked, review the following configuration flags to determine if either is set to Y:
Flag/Name | Description |
Lock Cancelled Requirements | When enabled, the user is prevented from setting the status of a Bunker Requirement to any other status once it has been set and saved as Cancelled. |
Lock Confirmed Requirements
| When enabled, the user is prevented from setting the status of a Bunker Requirement back to Preliminary once it has been set and saved as Confirmed/Pending Approval/Approved. Setting the requirement status to Cancelled will prevent users from further changing the requirement status to any other state. |
If the respective configuration flags above are disabled but the field is still locked, review the user’s module rights (see below).
Module Rights Affecting “Request Status” and “Port” Fields
Even when configuration flags are set to allow editing, module rights can still restrict access to these fields.
The “Request Status” field is controlled by the Module Right “Edit Operator’s Fields on Bunker Requirements”. Please refer to the screenshot below on fields affected by “Edit Operator’s Fields on Bunker Requirements”.
While the “Port” field can be controlled by “Edit Bunker Manager’s Fields on Bunker Requirements”. Please refer to the screenshot below on fields affected by “Edit Bunker Manager’s Fields on Bunker Requirements”.
