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Why does Company Code in Voyage Manager differ from the Vessel Properties? -
How can I lock estimated values in the Voyage P&L? -
How do I add multiple load and discharge activities on the Cargo Handling form? -
How do I delete a Proforma DA or Final DA only? -
How do I delete Other Revenues/Expenses from a voyage? -
Why did Voyage Status change from Completed to Closed? -
Why does voyage bunker consumption not appear in the Voyage P&L? -
Why is a vessel's newly added fuel type not appearing in Voyage Bunkers? -
Why is voyage bunker consumption different from Vessel details? -
How does loaded and discharged LNG cargo impact Voyage Bunker Expenses? -
How can I add waypoints to a voyage itinerary? -
How can I approve a Veslink Form on a past consecutive voyage? -
How do I add drifting to my itinerary while my vessel is awaiting orders? -
Can I change a vessel name midway through a voyage? -
Why is bunker consumption in the Voyage P&L different from the linked Estimate? -
Why am I unable to add a commencing port? -
Why does my voyage fail to synchronize? -
IMOS - Why does my freight invoice reflect CP Qty although CP terms say Bill By: BL Qty? -
How do I hide reversed line items in the Final Freight Statement? -
Why are the Voyage P&L (Act) and Voyage P&L (Est) columns blank in the Voyages list? -
Will the total port days at an M-port change after importing a cargo that is loaded/discharged at this port? -
Why only one freight rate is applied to different cargo grades in freight invoice? -
How to combine load/discharge itinerary lines of multiple cargoes into a single port record? -
Configurations to be updated at the start of a new calendar year -
What does Failed to synchronize cargo data mean? -
How do I reset the voyage status to correct commence date of a consecutive voyage? -
How do I delete a port from a Completed voyage? -
How do I derive Steam Hours from Port Activities in the Report Designer? -
How do I change the speed of a previously sailed leg of a voyage? -
Why can't I access Demurrage Root Cause Analysis? -
Can I Add a Second Ops Coordinator in a Voyage -
Why is Demurrage or Despatch not showing on the Actual P&L Column? -
How to invoice an external charterer for whole or parts of freight using Spot Out? -
Why am I unable to update the "Chtr Specialist" field? -
Why is there a discrepancy between the cargo booking screen and the database? -
Why did my actual tolls cost disappear from the P&L after entering port expenses? -
What does it mean when a transit port (port function P or I) is light blue in the itinerary? -
Why am I not able to change the voyage status from "Completed" to "Commenced"? -
Why is the despatch/demurrage invoice status in the Transaction Summary showing ‘Posted’ even though the invoice has not been posted? -
Why am I unable to save a voyage after correcting errors and warnings? -
How to search Port Expenses excluding rebills -
What does "Failed to include cargo info in fixture notification XML" mean when trying to save a voyage? -
Why do Transit Ports have their Port Sequence numbers change when adding or removing a port from the itinerary? -
What is the source of the Company column data in the Claims List? -
How can the Voyage Status for Claim Pending and Legal Hold be identified via Data Lake? -
How to include Financial Attachments in Voyages -
Unable to complete a voyage due to an error message "Activity reports have been entered after port departure at the last port" -
Why is the discharge port(s) in the operations itinerary not appearing in my CP Terms Details? -
Why is Cargo deleted when removed from a voyage itinerary? -
Why does my manual Demurrage/Despatch Calculation differ from the Laytime Calculation menu? -
Why are my Emission Expenses missing from Voyage P&L when "Include in PnL" checkbox is selected? -
Why does an additional "uninvoiced" line appear under Emission costs in Voyage PnL? -
Why doesn’t “Opr Qty” reflect on the Bunker invoice, when we have multiple liftings? -
How to set up Port Activities ROBs to drive the Carbon Calculator (MRV/Berth-to-Berth) -
How is the field Total Tax calculated in Port Advance/DA? -
How can I make the Worldscale Differentials reflect on the voyage? -
How to select the correct freight when there are multiple freight rate options in Cargo/COA. -
Why is my IMOS list exporting as an empty Excel file, even though the list isn't empty? -
How can I create a Carbon Allowance Invoice that has a Counterparty that is not part of the TC Contract? -
FAQ - Missing Business Rule error not showing in P&L even with missing source/bill Code -
Why does the data in a report or IMOS list not match what is found in the Voyage?
