Breadcrumbs

How to Find Sent Messages Not Showing in Filtered Inbox

If you cannot find a sent message in your filtered inbox, the message may be filtered out by search criteria.


To locate the sent message:

  1. Clear the search bar: Remove any keywords from the search bar next to the filters.

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  2. Check if the email appears: Look for your sent message in the inbox.

  3. If still not found: Use unified search by pressing CTRL+K (or CMD+K on Mac).

  4. Search for the email: Type relevant keywords to find your sent message.


The email may be hidden due to active filters or search terms that exclude it from the current view.