If email attachments keep loading indefinitely without finishing, this is typically caused by browser cache issues. In order to resolve this, you need to clear your browser cache and cookies and then reload Shipfix.
How to clear browser cache:
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If you are using:
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Chrome: Press CTRL+Shift+Delete (Windows) or CMD+Shift+Delete (Mac)
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Edge: Press CTRL+Shift+Delete
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Firefox: Press CTRL+Shift+Delete
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Select Cached images and files → clear the data → refresh Shipfix.