Skip to main content
Skip table of contents

How to resolve “Invoice Currency is Missing” error during payment

The error “Invoice Currency is Missing” occurs when the company’s remittance details in the Address Book do not include a valid currency.

image-20250909-094942.png
image-20250909-095032.png

Solution

  1. Open the company’s record in the Address Book.

  2. Select the correct CURR (currency) in the remittance details.

  3. Save the record.

When updating the CURR field, make sure to retain the Account Number and Swift Code. If not preserved, you may need to re-enter them after saving.

Once the currency information is available, the payment can be processed without issues.

image-20250909-095135.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close